Parkersburg and Wood County Neighborhood Watch

Everbridge Notification System

In this Article:

How the System Works

How Members are Added to the System

System Notifications

Stopping Receiving Notifications

The Everbridge Notification System is the “Reverse 911” system of Wood County 911 (the Wood County Central Communications Office), who have graciously given the Parkersburg and Wood County Neighborhood Watch Co-op access to their system, providing us with an effective method of notifying our members with important information in an efficient and timely manner.

How the System Works

When it is appropriate for the Wood County Office of Homeland Security and Emergency Management (WCHSEM) to provide residents of the county with information about any situation that may adversely affect their safety, that information is provided to Central Communications where a system administrator prepares the information for distribution to citizens who have enrolled in the Resident Alert Notifications System. Citizens of Wood County may enroll in the system as a business or as an individual to get alerted about emergencies and other important community news. This system enables WCHSEM to provide you with critical information quickly in a variety of situations, such as severe weather, unexpected road closures, missing persons, and evacuations of buildings or neighborhoods.

You will receive time-sensitive messages wherever you specify, such as your home, mobile, or business phones, email address, text messages, and more. You pick where, you pick how. To register, you create a user name and password, then enter your address, phone number(s), and other information, and then select which types of situations you wish to be notified of. You may choose from:

  • Wood County Alerts
    • Boil Noticies
    • Public Meeting
    • Road Closures
    • School Information
    • Special Events
    • Other Emergencies
  • Weather Alerts
    • Wind
    • Flood
    • Winter Conditions
    • Non-Precipitation
    • Severe‎ Weather

Central Communications has provided Neighborhood Watch with access to our own segment of the system to create our own database and to determine for ourselves what information we wish to provide to our members. The Resident Alert Notifications System and Neighborhood Watch Notification System are operated as separate systems. Enrolling in one system does not enroll you in the other. You enroll in the county program HERE, and help information is provided HERE. You are automatically enrolled in the Neighborhood Watch system when you join a Watch Group.

How Members are Added to the System

When you submit an application to join a Neighborhood Watch Group, your Watch Captian submits that application to the IT (Information Technology) Coordinator who enters your information into the Co-op Membership database and the Neighborhood Watch Notification System, so when you join you are automatically enrolled in the system. Please note that the system is available only to active members of the Neighborhood Watch Co-op. If your contact information changes at any time, you may email the updated information to the IT Coordinator (address below), give it to the IT Coordinator at any regular Co-op meeting, or send it to the meeting with your Watch Captain.

System Notifications

The Neighborhood Watch Notification System is administered by the IT Coordinator, who is responsible for maintaining the database and preparing notifications. Watch Captains may initiate notifications for their Watch Group by contacting the IT Coordinator with the information. When a notification is sent, it is sent in the following order (we do not send messages to your work phone):

  1. SMS/Text (if provided)
  2. Cell Phone Number  (if provided)
  3. Home Phone Number (if provided)
  4. Email Address (if provided)

If you do not respond to the text message right away, the notification is then automatically sent to your cell phone number. If you do not answer your cell phone, the system leaves a voice mail and then calls your home phone number. If you do not answer your home phone, it leaves a voice mail and sends you an email of the notificaton. As soon as the system receives your first response, it stops sending. This is why some members are receiving multiple copies of the notifications.

Stopping Notifications

To stop receiving Neighborhood Watch notifications you may reply STOP when responding to a text notification or press 0 [zero] when answering a live phone notification (this will not work on a recorded message). To unsubscribe via email, send your request to with “NW UNSUBSCRIBE” as the subject. Because we must be able to contact our members via the system, participation in the Notification System is a condition of membership.  If you opt out of the Notification System it will be assumed that you no longer wish to participate in the Neighborhood Watch program and you will be removed from the membership database.

Originally posted on Tuesday, 04 January 2022

Page last updated on Wednesday, 05 January 2022 02:11 PM